Terms of Service

1. Agreement to Terms

By accessing or using EANScan's services, including our barcode scanning API, product data services, and related technologies, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Service Description

EANScan provides professional barcode scanning and product data API services, including:

• Real-time barcode scanning and decoding
• Comprehensive product information retrieval
• Batch processing capabilities
• Enterprise API access
• Technical support and documentation

3. Account Registration

To access certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. API Usage and Limits

Your use of our API is subject to the following terms:

• Comply with rate limits specified in your subscription plan
• Not attempt to circumvent usage restrictions
• Use the API only for lawful purposes
• Not resell or redistribute API access without permission
• Maintain reasonable security measures for API keys

5. Payment Terms

For paid services:

• Fees are charged according to your selected plan
• Payments are processed securely through our payment providers
• Subscriptions automatically renew unless cancelled
• Refunds are provided according to our refund policy
• You're responsible for all applicable taxes

6. Intellectual Property

All content, features, and functionality of EANScan services are owned by EANScan, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Data Privacy

Your use of our services is also governed by our Privacy Policy. By using EANScan, you consent to our collection and use of data as described in the Privacy Policy.

8. Service Level Agreement

We strive to maintain 99.9% uptime for our services. Our SLA includes:

• Guaranteed response times based on your plan
• Service credits for extended downtime
• 24/7 monitoring and support for enterprise customers
• Regular maintenance windows with advance notice

9. Limitation of Liability

To the maximum extent permitted by law, EANScan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about these Terms, please contact us at: