Privacy Policy

Our Commitment to Privacy

At EANScan, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our barcode scanning API services, website, and related applications.

Information We Collect

How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Processing transactions and sending related information
• Sending technical notices and support messages
• Responding to your comments and questions
• Providing customer service and support
• Analyzing usage patterns to improve our services
• Detecting and preventing fraud or abuse
• Complying with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our services
• Business Partners: With your consent for integrated services
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions
• Aggregated Data: Non-identifiable data for analytics

Data Security

We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• SOC 2 Type II compliance
• ISO 27001 certification
• 24/7 security monitoring
• Incident response procedures

Your Data Rights

You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Restriction: Request limited processing
• Object: Object to certain processing activities
• Withdraw Consent: Where processing is based on consent

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Specific retention periods vary based on data type and purpose. Account data is typically retained for the duration of your subscription plus 90 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards through:

• Standard contractual clauses approved by the EU Commission
• Data processing agreements with all sub-processors
• Compliance with Privacy Shield principles
• Adequate security measures regardless of location

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve services
• Provide targeted content and features
• Detect and prevent fraud

You can control cookies through your browser settings. Disabling cookies may limit certain features of our services.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know about personal information collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our services. Continued use after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: